Retail AI Agents
Explore AssistantProfit & Cash
Continuously evaluates pricing opportunities, responding to demand while protecting margin within configured guardrails.
Know What's On the Shelf. Know What Should Be.
Connect planograms with real-world shelf conditions to identify execution gaps, improve compliance, and keep store layouts on track.
Challenges
The Planogram Gap
Planograms define where products should be. Stores determine what actually happens. Products move. Facings change. SKUs go missing. Displays lose their intended structure. Without continuous visibility, these gaps often surface only during manual audits or after execution has already suffered.
Solution
See The Shelf. Understand The Gap. Act On It.
Ithina connects planogram requirements with real-world shelf conditions to identify where execution differs from what was intended. It helps teams move from simply checking shelves to understanding what needs attention.
Use cameras or handheld mobile devices to capture shelf images, product positions, facings, and availability.
Compare what was captured against the intended planogram to understand which deviations matter and why.
Route the resulting tasks to the right store team, and push corrected pricing and labelling to the shelf edge.
Track which gaps recur, by store and by category, so the next planogram and the next rollout start better informed.
Capabilities
Understand More Than Where A Product Sits.
Planogram Compliance
Monitor how closely actual shelf layouts follow the intended configuration.
Shelf Visibility
Build a clearer view of product presence, placement, and shelf conditions.
Product Recognition
Identify products and their positions across shelf environments.
Facing Analysis
Understand changes in product facings and shelf presence.
Placement Exceptions
Surface missing, misplaced, or incorrectly positioned products.
Execution Monitoring
Track recurring shelf-level issues across stores and locations.
Exception Prioritisation
Bring the most relevant execution gaps to the right teams.
Corrective Action
Turn identified shelf issues into clear next steps.
How It Works
Planogram Specification To Shelf-Level Action.
Define what the shelf should look like.
Bring in the intended product assortment, placement, facings, and shelf configuration.
- Product positions & assortment
- Facings & shelf configuration
- Existing POG inputs
Capture what's actually happening on the shelf.
Combine shelf observations and product-level signals to create a current view of store execution.
- Product positions & assortment
- ESL bindings & location mapping
- Store-level compliance signals
Compare the plan with shelf reality.
Ithina interprets shelf conditions and identifies where actual execution differs from the intended plan.
- Plan vs. reality comparison
- Facings & shelf configuration
- Compliance assessment
Surface the gaps that matter.
Automatically identify deviations that can impact availability, pricing, promotions, and execution.
- Missing products & voids
- Misplaced SKUs & stray items
- Incorrect facings & execution gaps
Turn shelf gaps into corrective action.
Ithina interprets shelf conditions and identifies where actual execution differs from the intended plan.
- Plan vs. reality comparison
- Facings & shelf configuration
- Compliance assessment
Ithina Maestro
The Difference Between Seeing A Shelf And Understanding It.
A shelf image can show what is there. Planogram intelligence adds context around what should be there, what has changed, and where execution has moved away from the intended configuration.
- ExpectedWhat the planogram defines.
- ObservedWhat is actually happening on the shelf.
- DifferenceWhere execution deviates.
- ActionWhat needs attention.
- OutcomeWhat improves after action.
Use Cases
Put Planogram Intelligence To Work Where It Matters.
New Store Setup
Validate shelf layouts against the intended planogram during store launches.
Planogram Rollouts
Monitor execution as new layouts are introduced across locations.
Assortment Changes
Identify shelf-level gaps when products are added, removed, or repositioned.
Promotional Displays
Check whether promotional configurations are being executed as intended.
Store Audits
Give teams a more intelligent alternative to repetitive shelf-by-shelf checking.
Ongoing Compliance
Identify recurring execution gaps across stores and regions.
Business Impact
Better Shelf Visibility. Better Store Execution.
92%
Better store execution
60%
Reduced manual effort
4x
Improved store consistency
Improve Compliance
Keep physical shelves closer to intended planograms.
Detect Issues Earlier
Surface execution gaps before they become persistent problems.
Reduce Manual Effort
Give teams a smarter way to monitor shelf conditions.
Improve Store Consistency
Create greater alignment across locations and layouts.
Support Better Decisions
Bring shelf-level intelligence into wider retail operations
AI Solutions
AI That Understands the Retail Floor.
Purpose-built AI Assistants help retail teams move from scattered operational signals to clear, actionable decisions. Each Assistant is built around a specific operational decision not a generic AI use case.
Retail AI AgentsExplore AssistantPerishable
Tracks expiry risk and prioritises at-risk products before they become waste.
Retail AI AgentsExplore AssistantPromotion
Coordinates campaigns, allocates space and validates that promotions don't erode margin.
FAQ
Frequently Asked Questions
Planogram Intelligence uses shelf-level information to understand how closely real-world shelf execution matches the intended planogram.
Missing products and voids, misplaced SKUs and stray items, incorrect facings, and wider execution gaps against the intended layout.
Yes. Shelf conditions are tracked per store and rolled up by region and group, so recurring gaps are visible across the estate.
A traditional audit is a point-in-time manual check. Planogram Intelligence works continuously from the signals your stores already produce, and prioritises what needs attention rather than reporting everything.
Yes. Shelf positions can be bound to Ithina Edge electronic shelf labels, so a corrected placement or price reaches the shelf edge with the task.
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