

Custody Trace
Tracks WIP containers through their production journey, records every handoff and makes the complete batch history available for investigation.
Pharmaceutical products must stay within controlled cold areas, with regulations defining how long they can be outside. Ithina tracks product movement, identifies location mismatches and builds the compliance record automatically—so cold-chain compliance becomes part of the operation, not something reconstructed later.

Challenges
Pharmaceutical products may leave the cold area briefly to be moved, checked or dispatched. The challenge is knowing the cumulative time spent outside that controlled environment. Without that visibility, compliance issues may only surface during audits, days after the product has already moved on.

Solution
Ithina captures events from the physical edge, connecting sensors, devices and operational signals to understand what is happening.
Maestro analyses the context and recommends the appropriate action through its AI reasoning layer.
The decision moves directly to the edge. Workers receive the right instruction and can confirm it with a single tap.
Shadow Mode observes decisions, approvals and outcomes continuously, helping improve Maestro's reasoning over time.


Capabilities
Track product movement in and out of the cold area so time outside the controlled zone does not remain invisible.
Capture the movement of products as they are moved, checked or dispatched, creating operational visibility around cold-chain activity.
Ithina connects physical locations and devices so actions can be associated with the correct operational point.
A worker confirms the action with a tap, while Maestro checks whether the confirmation came from the right location.
If a confirmation comes from the wrong location, Maestro identifies the mismatch immediately—before the worker moves on.
The correct bin lights up, giving the worker a direct physical instruction at the point of work.
Maestro tracks every moment a product spends outside the cold zone and builds the compliance record automatically.
Every decision can be explained and recorded, creating an auditable operational trail for regulated environments.
How It Works

The correct bin lights up, guiding the worker directly to the location where the item needs to be picked.

The worker confirms the pick with a tap. Maestro immediately checks whether the confirmation came from the right bin.

If the confirmation comes from the wrong location, Maestro detects it immediately—before the worker moves forward.

A re-check message appears on the worker's device. The worker corrects the action immediately, keeping the error on the floor rather than allowing it to move further through the operation.

Maestro tracks the time the product spends outside the cold zone and builds the compliance record automatically.
Ithina Maestro
Maestro is Ithina's AI reasoning and orchestration layer. It reads events from the physical edge, analyses context, recommends the best action, receives operator approval and executes the action directly to connected edge devices. Every decision is recorded, while Shadow Mode continuously observes decisions, approvals and outcomes to improve reasoning over time.
For regulated environments, the human remains in the loop and decisions are explainable and auditable.

Use Cases

Track cold-chain activity where products move through refrigerated distribution environments and need controlled handling.

Support pharmaceutical operations where products must remain within defined cold-area requirements.

Apply the same physical-edge execution model in regulated food environments where cold-chain movement matters.

Track activity when products leave the cold area to be moved, checked or dispatched.

Verify that workers are acting from the correct bin or location and immediately identify mismatches.

Automatically build a compliance record around product time outside the cold zone instead of relying on later reconstruction.
Business Impact
Corrective action can be completed in 20 seconds when a mismatch is detected.
Wrong-location confirmations are caught immediately, before the worker moves on.
Every moment a product spends outside the cold zone is tracked and recorded automatically.
AI Solutions


Tracks WIP containers through their production journey, records every handoff and makes the complete batch history available for investigation.
FAQ
It tracks product movement outside the cold zone and builds the compliance record automatically.
A worker confirms the pick with a tap, and Maestro checks whether the confirmation came from the right bin. If it does not, the mismatch is detected immediately.
The correct bin lights up, guiding the worker to the required location.
A re-check message appears on the worker's device so the action can be corrected on the spot.
The deck identifies refrigerated distribution centres, pharma and regulated food as relevant environments.
The deck references EU GDP, FDA 21 CFR and equivalent regulations worldwide.
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