

Cold Chain Compliance
Tracks the time pharmaceutical products spend outside the cold zone and automatically builds the compliance record.
Custody Trace gives teams a connected view of the movement and handoff history of containers. Every container is tracked zone by zone, every handoff is confirmed and signed, and the complete history can be pulled when it matters.

Challenges
Without clear custody records, teams can struggle to establish where a specific batch is, who handled it, or what happened during its journey. The decks describe investigations that rely on memory and paper logs and can take days to reconstruct. When a quality issue occurs, incomplete custody records can turn a targeted problem into a broad recall.

Solution
Custody Trace connects the physical movement of containers with digital records of their journey. Through Ithina Edge and Maestro, physical events become signals that can be interpreted, acted on and recorded.
Track containers zone by zone through their physical journey using connected custody hardware.
Maestro reads events from the physical edge, analyses the context and determines the appropriate response.
Handoffs are confirmed and signed at each station, creating a recorded chain as the container moves through the operation.
Every decision, approval and outcome is recorded, while Shadow Mode continuously observes these interactions to improve Maestro's reasoning over time.


Capabilities
Every container is tracked zone by zone, creating visibility across its journey rather than relying on manual reconstruction later.
At each station, the worker confirms the handoff with a tap. The system records who, where and when automatically.
Supervisors can pull the complete custody trail for a batch, including every station, person and timestamp.
When a worker identifies an issue, they can use I-Request to raise a flag that is immediately attached to the container's history.
Ithina Edge supports zone-level location in real time through I-Locate and BLE anchors.
Ithina's hardware stack includes an NFC chip for I-Custody, with UWB supporting the custody capability.
Maestro reads events from the physical edge and uses them as the basis for contextual reasoning and action.
Actions fire instantly and every decision is recorded, creating an operational record that can continuously feed the intelligence layer.
How It Works

Every WIP container carries a tag, allowing Maestro to track its zone location throughout its production journey.

At each station, the worker confirms the handoff with a tap. The system records who handled it, where the handoff happened and when.

If a worker spots an issue, they press I-Request. The flag is immediately attached to that container's history.

Every station, person and timestamp becomes part of the batch's complete custody history.

A supervisor can pull the complete custody trail for any batch in 30 seconds.
Ithina Maestro
Ithina Maestro is the AI Orchestration and Reasoning layer connecting physical signals, decisions and actions. It reads events from the physical edge, analyses context, recommends the best action, allows operator approval and executes while recording the decision.
For Custody Trace, this intelligence connects the physical custody event to the digital record making every handoff part of a traceable operational history.

Use Cases

Track every container zone by zone throughout its journey.

Confirm each station-to-station handoff with a tap while recording who, where and when.

When a quality issue occurs, use the recorded custody trail to understand the complete history of the affected batch.

Attach an issue directly to the container's history using I-Request.

Pull the complete history of a batch across every station, person and timestamp.

Custody Trace is positioned in the Ithina material for Factory · Warehouse, with the custody capability providing a signed chain of custody.
Business Impact
Pull the complete custody trail for any batch instead of reconstructing its history manually.
Every handoff is confirmed and signed, creating a recorded chain across the journey.
The complete custody trail keeps the operational history connected and available for investigation.
AI Solutions


Tracks the time pharmaceutical products spend outside the cold zone and automatically builds the compliance record.
FAQ
Custody Trace is an Ithina use case that tracks containers zone by zone, confirms and signs handoffs, and provides access to the complete history of a batch.
At each station, the worker confirms the handoff with a tap. The system automatically records who, where and when.
A worker can press I-Request, and the quality flag is immediately attached to the container's full history.
The Ithina deck states that a supervisor can pull the complete custody trail for any batch in 30 seconds.
The Ithina hardware architecture identifies I-Custody for a signed chain of custody and maps it to an NFC chip and UWB.
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